Welcome to tinyshop, a dynamic e-commerce platform designed to empower merchants like you to create, manage, and grow your online stores. By using our platform, you gain access to a suite of tools and services tailored to enhance your e-commerce experience. This includes website creation, product management, and a reliable billing system, all under one roof.
As you embark on this journey with us, it's important to understand and agree to our Terms and Conditions. These terms govern your use of tinyshop and the services we provide. They are designed to ensure a fair, safe, and legal e-commerce environment for all users, including you, your customers, and our team.
By registering an account, accessing, or using our platform, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, please refrain from using our services.
These terms outline your responsibilities as a merchant, particularly in managing your online store and handling shipping for your products. They also detail our role in managing billing processes, protecting your data, and maintaining a secure platform. We encourage you to read these terms carefully, understand your rights and obligations, and how they influence your business operations on our platform.
We are excited to have you on board and look forward to supporting your e-commerce journey. If you have any questions or need clarification regarding our Terms and Conditions, feel free to contact us.
To use our services, you must create an account. This requires providing accurate personal and business information and keeping this information up-to-date. You are responsible for maintaining the security of your account and are liable for all activities conducted under your account.
We grant you a limited, non-exclusive right to access and use our platform for your business purposes. This right does not include any resale or commercial use of the platform or its contents, collection and use of product listings, prices, or any derivative use of the platform.
As a merchant, you are responsible for creating your website, listing your products, and ensuring accurate product descriptions. You must also set fair pricing and ensure compliance with all applicable tax laws. The shipping of products to your customers is solely your responsibility.
We handle all billing and payment processing on your behalf. We accept various payment methods and ensure secure transactions. Our platform charges a transaction fee, outlined in our Fee Schedule. Refunds and cancellations are governed by our Refund Policy.
Subscription Fees
Our platform operates on a subscription basis, with options for either monthly or annual subscriptions. Please note that all subscription fees are non-refundable. This policy applies regardless of your usage of the platform during the subscription period. We encourage you to evaluate our services thoroughly before subscribing, as no refunds will be issued once a subscription is purchased.
Merchant Product Refunds
As a merchant on our platform, you have the autonomy to establish your own refund policies for your products. It is your responsibility to clearly communicate your refund policy to your customers and ensure that it complies with applicable laws and regulations. We advise being as transparent as possible with your customers regarding refunds to foster trust and a positive shopping experience.
General Refund Conditions
In cases of product returns, refunds, or disputes, merchants are responsible for handling these situations in accordance with their individual policies. Our platform does not mediate refund disputes between merchants and customers. However, we expect all merchants to handle refunds professionally and ethically. We reserve the right to intervene or take action in exceptional cases where a merchant repeatedly violates basic consumer rights or engages in fraudulent activities.
All content on our platform, including text, graphics, logos, and software, is the property of tinyshop or its content suppliers and is protected by intellectual property laws. Your use of the platform does not grant you any ownership rights to our content.
We are committed to protecting the privacy and security of your data. We collect, use, and share your data in accordance with our Privacy Policy. This includes personal information, business information, and transaction data.
Our platform and its services are provided "as is." We do not make any express or implied warranties. Our liability is limited to the maximum extent permitted by law, and we are not liable for any indirect, incidental, or consequential damages.
Any disputes arising from or relating to the use of our platform will be governed by the laws of Indian Judicial System and will be exclusively resolved in its courts.
We may terminate or suspend your account and access to the platform if you violate these Terms and Conditions. Upon termination, your right to use the platform will immediately cease.
We reserve the right to amend these Terms and Conditions at any time. All changes will be posted on our website and are effective immediately. Your continued use of the platform following any changes constitutes acceptance of the new terms.
For any questions or concerns regarding these Terms and Conditions, please contact us at hi@tinyshop.me